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Mood Media FFC


Create a positive on-hold experience and make the most of every call with Messaging On Hold from Mood Media. Reduce hang-ups, drive sales and engage callers with our marketing on hold solutions.

  • Increase awareness of products and services
  • Manage call traffic, provide hours of operation
  • Increase employee productivity
  • Highlight promotions and supplement marketing efforts
  • Invite customers to like your business on social channels and visit your website

“Our hospital has used Mood Media’s services for more than 20 years, and we couldn’t imagine using anyone other than Mood Media for our messaging on hold needs.”

Mara Hoberty

Marketing Coordinator, Franciscan Health – Indianapolis, Mooresville & Carmel


Looking for the hits or a specific genre? Maybe you need a specialized mix or a completely customized program? Whatever your tune, Mood Media has the perfect music solution for your brand and budget.


Whether you’re looking to promote the latest offerings or create an atmosphere that reinforces your brand image, Mood Media will design an on hold solution that connects with your customers in extraordinary ways.

#1 Collaboration

Our entire creative team collaborates and works with you on your production through our easy-to-use online portal, Voice Design.

#2 Create

Our Copywriters craft your script, then our professional Voice Talents and Sound Designers record and master the on-hold messages.

#3 Approve

Before final production, we’ll send you an email so that you can log on to Voice Design and listen to them. From there, you can approve the messages for production or request changes.

#4 Produce

Once approved, your on-hold message production is delivered by our Brand Messaging Team. It’s really that easy.


With our easy-to-use online Voice Design portal, we make messaging simple. With a few quick clicks, you can:
  • Create scripts and submit orders
  • View order history
  • Manage voice talent and music style preferences
  • View account settings
  • Approve messages or request changes
Voice Design


Make the most of your on-hold opportunity. We make on-hold marketing effective, easy and affordable. Reduce hang-ups, engage customers and create a powerful professional impression with on-hold music and messaging.


Expert Talent. Refresh your auto attendant system, add professional voice-overs to your videos, elevate your audio messaging and much more.


+ More than 85% of callers prefer on-hold messages over silence. – Cellular Marketing Magazine


of callers make a purchase as a result of something they heard on-hold. –Maximarketing


Caller retention increases by 40% when on-hold messaging is played. – US West

Contact us for more information about the On-Hold Messaging solution that’s right for you.